Many said the airline informed them their flights were canceled and reported getting cut off from customer services after waiting hours on the line. Southwest flyers expressed confusion on Twitter. It was not immediately clear whether the two incidents were related. All about bookingfrom flights to other accommodations. The ins and outs of what you can and can’t bring with you. shutdown came after a glitch Monday night prevented “transmission of weather information that is required to safely operate our aircraft,” the airline told Fox Business. Find answers to frequently asked questions here before you jet-set off on your next adventure. Southwest passengers expressed frustration and confusion over customer service issues and the grounded flights. “We’re working with those Customers to get them to their destinations as quickly as possible,” said spokesman Chris Mainz. The carrier attributed Tuesday’s meltdown to “intermittent performance issues with… network connectivity,” and said it had “proactively canceled” about 500 flights because of the disruption. Tuesday.Īirline operations resumed shortly before 4 p.m., Southwest said in a statement. We will share more info soon,” Southwest posted on its official Twitter account at 2 p.m. ![]() “We are aware of system issues and are working quickly to resolve. Southwest Airlines grounded flights across the country Tuesday for the second time in less than 24 hours, amid reports of nationwide computer issues.Īir travelers took to Twitter by the thousands with reports of what airline staff reportedly told them was a computer system outage - hours after “intermittent performance issues” with a third-party weather app forced a similar group stop Monday night. Jeff Hefner, pilot of doomed ‘ghost plane’ crash in Virginia, was known as ‘Mr. ![]() Southwest flyers’ wheelchair ‘pre-boarding scam’ leaves fellow passengers fumingĮx-Southwest Airlines employee charged with selling phony travel vouchers for $1.9M Unfair congestion fee and more: Letters to the Editor - July 2, 2023
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